Client-Focused Research

Research must be client-centered before it can be human or user centered.

Research helps you understand & maximize opportunity. We work as co-research team members. Our hard-won learning in the field becomes shared team knowledge. Then research helps you clearly understand your customer's relationship to your product or service.

Research at the point of decision.

Research becomes a design process, as field studies move into prototyping & testing concepts. Strategy & design decisions require authentic, relevant, & credible understanding of users, markets, contexts.

Research Methods for Empowered Design

Human + systems research

Redesign's research helps you understand the real-world contexts of people to enhance their work and decisions. We have experience aligning research across agile, full scale product development, startups, and full lifecycle services.

Industrial strength.

Redesign employs methods that frame research findings for action. We help you understand the activities your offer will serve, and advise the best fit of value to the user. visualize choices, discover opportunities, and possible

Research Methods

Inform innovation by choosing the right methods for research intent.

Research leads to informed design & decision making, fitting the user, practice, and context. Delivering innovation, insight, for experiences that work, for people.

Human Innovation Research

Context & Futures Research

Surveys & Roundtables
Experience Critiques
Foresight & futures studies
Competitive & culture scans

Design Research

Ethnographic field research
User experience studies
Generative design research

Activity Research

Action / Developmental research
Cognitive Work Analysis
Contextual design research






Systemic design principles for complex social systems

Collaborative foresight: Complementing long-horizon strategic planning

Bodystorming as Embodied Designing

Learning the lessons of systems thinking: The gap between Thinking and Leadership.